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Copies don’t match? Tell the TD what happened

When your result and your opponent’s disagree, the fix for a mis-tap now comes first, and for everything else you can tell the TD what happened in a few taps, before they’ve crossed the room.

A bright club hall laid out for a night of chess: numbered table tents on long tables, sets ready on their starting squares, a jar of wildflowers in front, two players at the back.

The short version

  • Tapped the wrong one? Change my answer comes first, and it settles itself when your copies match
  • Tell the TD what happened: what kind of dispute, a few taps, and a note if you want one
  • The TD sees both sides at once, with the part you disagree on marked
  • Your opponent never sees what you sent, and it’s gone 30 days after the game is settled (or after the game, if nobody settles it)

Most disputes at a club night aren’t disputes. Someone tapped I won when they meant I lost, and now two perfectly friendly people are waiting for a TD to tell them what they both already know. So when your copies don’t match, the first thing your phone says now is “Tapped the wrong one?”, with Change my answer right there. Fix it, and the game settles itself the moment your copies agree. Nobody needs to walk over.

Tell the TD what happened

When it really is a disagreement, tap Tell the TD what happened. Pick what kind it was (a flag fell, an illegal move, a draw offer, touch-move, the clock and so on), answer a few quick questions about it, one tap each, with Not sure wherever you honestly aren’t, and add a short note for the TD if you like. It’s there after Call the TD with We disagree, too. You can change it until the game is settled.

Both sides, side by side

The TD sees your account and your opponent’s next to each other in Needs you, on the Games page, in the settle step and on the bracket, with the facts you disagree on marked. Usually that’s one thing (whose flag, or whether the draw was accepted), and now they know which before they reach the board. Settle it works the way it always has: the TD’s call is still the call.

Who sees it

Only whoever settles results for that game. Your opponent never sees what you sent, and you never see theirs. It isn’t on any public page or the club TV, and it’s deleted 30 days after the game is settled, or 30 days after the game if nobody ever settles it. Phone use, cheating or someone’s behaviour isn’t something to tap through: that’s Call the TD, and Report.